Política de envío
Production & Processing Time
Every piece in Siaw Jewellery is handcrafted and may need to be made to order in my London studio.
- Ready to Ship: Pieces in stock will be processed within 1–3 working days.
- Made to Order: Please allow 1-2 weeks for your unique piece to be carefully crafted before it is dispatched. If you need a piece by a specific date for a special occasion, please contact me at hello@siawjewellery.com before ordering.
Shipping Rates & Estimates
Note: The free shipping threshold is calculated based on the order subtotal after any discounts have been applied.
Shipping Policy
Delivery of our goods within the United Kingdom will be supplied by Royal Mail Tracked or Royal Mail Special Delivery Guaranteed. Delivery takes 1 to 3 working days.
Delivery of our goods outside of the United Kingdom, internationally, will be supplied by Royal Mail International Tracked & Signed and delivery takes 3 to 11 working days. Deliveries outside of the United Kingdom may be subject to import duties and taxes applied by the destination country. Any import duties, sales taxes or other import costs, incurred at the point of entry into the destination of the country are the customer’s responsibility. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment or any such duties or taxes and are not liable for any failure by you to pay them.
Delivery times may be delayed due to unforeseen circumstances and please note that delivery times do not include weekends and bank holidays. You will need to pay for the delivery charges in addition to the price of the goods you have purchased.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.